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Ingenico to introduce its BI solution for small and medium-size merchants at Trustech

The Merchant Service Hub, Ingenico’s new business intelligence solution for merchant acquirers, to be showcased at upcoming Trustech show in Cannes, France.

Ingenico Group, the global leader in seamless payment, today announced that it will introduce The Merchant Service Hub, its new business intelligence solution aimed at small and medium-size merchants, at the upcoming Trustech event in Cannes, France. This service offered to acquirers will benefit their merchant clients.

By collecting non-sensitive payment data from standalone terminals, the Merchant Service Hub (MSH) delivers a comprehensive set of business intelligence (B.I) services to merchants and acquirers alike, through a powerful web portal. With this white label solution, acquirers can provide merchants with invaluable business management services, stand out from competition and build merchant loyalty. Scalable and designed with state-of-the-art big data technology, the MSH is easy to deploy at marginal costs for acquirers.

A real asset to merchants, the MSH improves customer knowledge and business performance with comprehensive and clear reporting on daily sales. It also facilitates the automation and digitalization of financial management. Real-time monitoring and alerting make it easier for merchants to keep an eye on their stores and track suspicious behaviour. What’s more, the Digital Receipt Management module of the MSH stores merchant receipts electronically, saving time & money. Open and future-proof, the MSH can be fed with any type of data (CNP transactions, alternative payment methods…) to broaden business insights and deliver comprehensive reporting on all merchant sales channels.

We are pleased to introduce the Merchant Service Hub, a business intelligence solution for acquirers which leverages their terminal base to address the needs of their merchant clients. In the ever-evolving payment industry, Ingenico now empowers acquirers to not only reduce the Total Cost of Ownership (TCO) of their installed base, with the Estate Manager but also monetize their estate by generating additional revenues with the MSH.” said Jacques Guérin, EVP Smart Terminals and Mobile Solutions.

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