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Watch our experts discuss their findings on payments performance

In these videos, our experts will share insights and best practices on how you can get the most out of your setup across the payment flow.

Conversion in the payment chain

Robin will give you an overview of the payment flow including tips on how you can improve your conversion.

Best practices to improve your payment page

Marie will share our latest findings across 7 key themes to create the optimal payment page. Our tips come from UX best practices and conducting 6 months of research on the payment page. You will learn how to improve your checkout page experience and reduce the shopping cart abandonment rate.

Get to know the new regulation around authentication

With the rise of e-commerce comes an increase in fraud. As such, the authentication of your customers is a crucial step in the payment flow. Miriam will give you more insights on the evolving landscape. From PSD2 to the new SCA with 3D Secure version 2, she will share advice on how you can maximize your conversion during this authentication step.

Optimize with authorization data

Stella will give you insights on the authorization ecosystem and how it works. She will also share how to best leverage your authorization data to improve your business and how acquirers - like us - often work in this space.

MyPerformance - your Business Intelligence tool

Discover how our analytics tool can help you get more insights about your payments performance over time. In this video, Kate and Jordan will show you the importance of data to keep track of your business evolution and how to improve your payment setup.


Meet our experts

Robin Soubry

Robin Soubry
Head of Customer Experience

Marie Cheung

Marie Cheung
User Experience & Service Designer

Miriam Zriniova

Miriam Zriniova
Authentication and Fraud Product Manager

Stella Snickare

Stella Snickare
Head of Growth Management for Acquiring

Jordan Vercauteren

Jordan Vercauteren
Growth Analytics & Performance Manager

Kate Paterson

Kate Paterson
Product Designer

Take action to improve your conversion

Find out more about the products and tools we have available at Ingenico ePayments to up your payment performance.

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