Customer success story
The severe restrictive measures on mobility introduced by the Italian government in March 2020, combined with the many health concerns caused by the pandemic, highlighted the relevance of the combined services offered by Ingenico and bofrost*: food delivery at home by bofrost* and mobile POS in addition to accepting contactless cards by Ingenico. The new scenario has enormously increased the sales volumes of bofrost* ; only in the second half of March sales saw a daily increase of 70%, compared to normal volumes.
Ingenico, who become a Worldline brand starting on October 28th, 2020, was able to support bofrost*, guaranteeing the full availability of both R&D and tailored Operations and Logistics services: that allowed bofrost * Italia to be 100% operational even during the pandemic period, also having a role in social responsibility helping people and families who are alone or unable to move.
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors.
Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros.