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Highlights 2016

Ingenico Group has a unique portfolio of payment acceptance solutions across all sales channels. This sets the Group apart from the competition and has helped to make it the leading player in omnichannel payments. The Group now employs more than 7,500 people worldwide and generated over €2.3 billion in sales in 2016.

"In 2016 we presented our 2020 strategic plan, clearly affirming our ambition to become the global leader in omnichannel payment acceptance."

Philippe Lazare, Chairman and CEO

2016 Key figures

  • EBITDA equal to 20.3% of revenue

    €2,312M 2016 REVENUE

  • 7,500 EMPLOYEES

    7,500 EMPLOYEES

  • 30+% REVENUE IN SERVICES

    30+% REVENUE IN SERVICES

Innovation

Main areas of innovation in 2016

  • Payment and connected objects
  • Mobile commerce
  • Conversational commerce
  • Screen commerce

Our clients

We address the distinct needs of banks and acquirers, on the one hand, and retailers and e-merchants, on the other.

BANKS & ACQUIRERS

  • More than 1,000 banks and acquirers
  • 11 million terminals produced
  • Complete range (terminals, estate management services, business applications)

 

RETAILERS

  • 250,000 merchants
  • More than 5 billion transactions processed in 2016
  • Complete range (In-store and online payment services, omnichannel solutions)

 

 

2016 Highlights

2020 STRATEGY

To facilitate the purchases of millions of Chinese tourists in Europe, Alipay has partnered with Ingenico for the European deployment of its market-leading payment solution in China. Thanks to Ingenico's online payment solutions, Alipay can now guarantee Chinese e-retailers secure transaction processing for foreign customers.

Ingenico Group presented its ambitions for 2020 during an Investor Day in London in March. To strengthen its global leadership in omnichannel payment acceptance, the Group has identified four strategic priorities:

•    Strengthening its unique in-store leadership,
•    Developing further its strong position in online payment services,
•    Driving the convergence of sales channels with omnichannel acceptance solutions,
•    Anticipating technological change and accelerating innovation.

ALIPAY EXTENDS ITS REACH IN EUROPE THROUGH INGENICO

To facilitate the purchases of millions of Chinese tourists in Europe, Alipay has partnered with Ingenico for the European deployment of its market-leading payment solution in China. Thanks to Ingenico's online payment solutions, Alipay can now guarantee Chinese e-retailers secure transaction processing for foreign customers.

Learn more

3rd MONEY20/20 HACKATHON

Tasked with developing new commerce experiences using Ingenico Group’s SDKs,
450 developers created over 100 projects competing for different prizes during the
3rd Money20/20 hackathon. Participants were given 24 hours to develop new solutions that integrate with Ingenico Group’s next-generation payment terminals, its online payment platform or its mobile points of sale (mPOS).

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LEADER IN SCREEN COMMERCE

Banking on payment integration into connected objects, Ingenico Group acquired in 2015 the start-up Think&Go. It was then the connected screen specialist and has become the global leader in screen commerce. Ingenico Group ramped up the deployment of Think&Go screens in 2016, mainly in France and Canada, creating new uses for them: fundraising, charitable shopping, virtual stores, loyalty programmes, crowdfunding.

Learn more

CONVERSATIONAL COMMERCE

Ingenico ePayments and Ingenico Labs have jointly developed a payment solution integrated with messaging bots for e-retailers. It helps brands interacting with their customers via major 
e-messaging services (e.g. Facebook Messenger, Line, Telegram, Kik, Skype, WeChat) increase
the conversion rate of this conversational commerce.

INCEPTION OF INGENICO EPAYMENTS, LAUNCH OF INGENICO CONNECT 

Ingenico ePayments was created in January 2016 as a division dedicated to mobile and online commerce, combining the offerings and know-how of Ogone and GlobalCollect 
and marking the culmination of the integration process of the two companies. In June, ePayments began rolling out Connect, 
its integration solution for mobile-optimized payment interfaces.

Learn more

FIRST OMNICHANNEL MORNING CONFERENCE
Ingenico Group organized its first omnichannel morning conference in Paris, bringing together some 100 customers and partners. It was 
an opportunity for customers who have adopted its omnichannel payment solution, including Club Med and the Casino group, to share their experiences.

Watch the omnichannel video

THE APOS UNVEILED AT TRUSTECH

At Trustech, in November, Ingenico Group unveiled the APOS, a new Android POS designed to complement the Telium Tetra range. This payment terminal allows for easy integration of secure payment acceptance and access to the Android ecosystem in a single device.

Learn more

STRENGTHENED PRESENCE IN ASIA

Ingenico Group has strengthened its presence in Asia with the acquisition of two companies: Lyudia, its distribution partner in Japan, and Nera Payment Solutions, which will help accelerate its growth in the Southeast Asian market.

See the press releases about Lyudia and Nera Payment Solutions

FIRST PCI V5 CERTIFICATION

In November 2016, the Lane/7000, the latest retail terminal from our Telium Tetra range, received the first PCI v5 certification from the PCI Security Standards Council. This standard ensures the strongest protection for card holders’ payment data.

Learn more

Registration Document 2016

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