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Smooth Implementation Process

Our Implementation process ensures your ePayments system is not only optimized for your business' objectives, but is functioning and integrated correctly with your website to deliver the best UX. Our approach covers the following stages, with each step supported by your dedicated team of consultants as listed on the how we work with you page.


During this phase, we make sure that our scope, deliverables and responsibilities are clear. You are introduced to your Implementation Manager, who will obtain a full understanding of your business model and web team structure to ensure you are supported through the implementation in the best way.


A staging environment is created by your Implementation Manager - a simulation of your live ePayments platform. This enables you to test and feedback on your custom payment solution. Experience the payment process and detailed reporting function of Ingenico ePayments, prior to connection with your website.


With support from your implementation manager, your team now apply the coding and system changes necessary to establish connection with the Ingenico ePayments system. There are multiple options for integration, including the Ingenico hosted MyCheckout page. Find out more in our developer hub.


Integrated testing begins. The implementation manager provides guidelines for testing and prepares test scenarios, which are reviewed by the merchant and Ingenico in partnership. These tests ensure that your system and your ePayments platform are functioning correctly and processing orders and payments efficiently.


The ePayments system provides detailed reporting on transactions - including order tracking and reconciliation. These reports are integrated with your order management and financial systems, and during this phase, report functionality and integrity will be tested prior to live date.


Before the staged system is moved to production, your Implementation Manager will confirm the products and service delivered, processing currencies, and any other custom features. The system is then pushed to the production environment and cross-checked to ensure the product is functioning as promised.


For the following four weeks after the go-live phase is completed, your system will be closely monitored to ensure the success rate of transactions complies with our benchmarks. Any adjustments to configuration that are required will be carried out during this phase.

Ongoing Service and Consultancy

Your account is now supported by our merchant services manager, who becomes the front-line contact for further operation queries. Learn more about our ongoing service and consultancy.

The Ingenico difference is in our people, our products and ongoing support.

Begin Your Journey with Ingenico ePayments

Take the first step in unlocking the power of payments by contacting our experts today.

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