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ePayments Contact us

The Ingenico ePayments team is happy to assist you. In order to properly route your request, please choose an online form below.

For all inquiries about an online purchase, please navigate to the Ingenico support site:
Ingenico support

24/5 Consumer Support

Ingenico ePayments service representatives are available 24 hours a day, 5 days a week to answer your questions in a variety of languages.

Secure online payments, customer satisfaction, and a trustful relationship with you as a shopper are our main priorities. So if you have any comments or questions about an online payment you recently made we would like to hear from you. We are constantly improving our service, so your feedback is very important to us. Depending on your preferences, you can contact us in different ways.


Ingenico support site


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