We believe focused innovation is required to stay ahead in the constantly changing world of commerce today. It’s also the best response to the rapid evolution in commerce and consumer lifestyles. Our strategy for ensuring innovation is built upon a strong internal R&D activity, selective partnerships and targeted acquisitions.
Internal R&D is at the heart of our work on innovation, and the solid foundations upon which our success has been built. With 50% of R&D engineers based regionally, our decentralized development capacity allows us to be closer to our customers’ needs. We also rely on our multi-local presence in order to bring innovation to all our solutions.
In such a fast-changing market, sometimes the best and most efficient way to respond to our customers’ needs is to acquire the technology or the expertise required. Through a series of targeted acquisitions such as ROAM, Ogone or more recently GlobalCollect, we have created a complete end-to-end suite of multi-channel solutions covering in-store, online and on-the-go payment. Furthermore, in order to rapidly position ourselves in market segments with high potential, we also regularly enter into technological partnerships.
Security is not a question. With payment channels expanding into digital, security is more than ever a priority. Backed by our historical expertise, we provide merchants with the most secure solutions, whatever the country, whatever the business sector, whatever the channel.
At all times, we not only comply with the most recent international and local standards, but we are also involved in defining those of the future, for card-present (PCI-SSC, EMVco,…) or digital solutions (W3C). As an example, we have recently joined the new Web Payments Interest Group / W3C in order to profit from the unique ability of the Web to bridge ecosystem diversity and reach users everywhere, on any device.
Integrating payment into IoT has been a focus of Ingenico Labs, our agile innovation unit, since its inception. The Labs later joined forces with Think&Go, a start-up expert in NFC interaction, to design the connected screen, a new payment acceptance solution creating a ubiquitous shopping experience and a new sales channel. This made Ingenico the first company to provide a concrete integration of payment acceptance into IoT.